Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


Support Policy

Okay
  Print

Psychology, Counseling and Medical Site Template

How to add the Google Map API in the HTML theme Google Maps have recently changed their policy and API key is now required to make the map work.1. Generate the API key following this link https://developers.google.com/maps/documentation/javascript/get-api-key?hl=en2. ...

How to translate the theme using .pot language file. We recommend using Poedit software for translation-related purposes. To translate the theme to your language, please follow these steps: Download and install Poedit software. Navigate to the the ...