Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


Support Policy

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Coffee Luck | Coffee Shop / Cafe / Restaurant

How to set up Wordpress Social login plugin This article will guide you how to set up Wordpress Social login plugin with our theme. You can download the plugin here: wordpress.org/plugins/wordpress-social-login/ In order to make this plugin to work, you should re ...

How to Add a New Font to the Theme The theme includes a collection of Google Fonts, which you can find in Appearance -> Fonts and colors -> Fonts.     However the list of available fonts can be expanded by adding new ones.   Adding ...

Theme options are lost after the the child theme activation. In case you activated the child theme after dummy data installation, some theme options will be lost (That was the requirement of the Themeforest team). In order to disable this behavior, please open wp-content / th ...

How to enable Visual Composer on custom post types (team, services etc) In order to enable Visual Composer on custom post type pages, please navigate to Visual Composer -> Role Manager menu and select "Custom" post types as shown on the screenshot:

Fatal error: Call to undefined function mb_strtolower() in.. The error points to the PHP function you have missing at your server configuration. The PHP mbstring extension, which is required to handle international character sets, is not available on your server. Check your PHP co ...

How to Create Webfont Kits Using Font Squirrel Generator When adding a custom font to a theme, we need to generate a webfont kit, which would contain font source files and a stylesheet with @font-face rules. The easiest way to create it is by using an online generator. In this tut ...

How to translate the theme using .pot language file. We recommend using Poedit software for translation-related purposes. To translate the theme to your language, please follow these steps: Download and install Poedit software. Navigate to the the ...

Google map error "Oops! Something went wrong. This page didn't load Google Maps correctly.." Google maps has changed the standard plan policy on June 22, 2016 requiring the API key to make the map work: https://googlegeodevelopers.blogspot.com.au/2016/06/building-for-scale-updates-to-google.html This featur ...