Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to change the number of columns for Services.

If you want to decrease the amount of columns for Our services section from 4 to 3, for example, please open \wp-content\plugins\trx_addons\cpt\services\services.php file, line 169:

"columns" => 4,

Replace it with

"columns" => 3,