Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


Emailer error "Incorrect WP-nonce data! Operation canceled".

In case you get the following error using Emailer tool "Incorrect WP-nonce data! Operation canceled", please open theme_name/fw/tools/emailer/emaler.php  file and replace the code on line 112 with the following line:

 if ( !wp_verify_nonce( grace_church_get_value_gp('nonce'), admin_url('admin-ajax.php') ) ) {