Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


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How to change the number of columns for product thumbnails.

Please open wp-content/themes/kingler-theme/plugins/plugin.woocommerce.php file via FTP and on line 560 please replace the number of columns in the following piece of code:

// Number columns for product thumbnails
if ( !function_exists( 'kingler_theme_woocommerce_product_thumbnails_columns' ) ) {
    //add_filter( 'woocommerce_product_thumbnails_columns', 'kingler_theme_woocommerce_product_thumbnails_columns' );
    function kingler_theme_woocommerce_product_thumbnails_columns($cols) {
        return 4;
    }

Replace 'return 4' with 'return 6', for example:

// Number columns for product thumbnails
if ( !function_exists( 'kingler_theme_woocommerce_product_thumbnails_columns' ) ) {
    //add_filter( 'woocommerce_product_thumbnails_columns', 'kingler_theme_woocommerce_product_thumbnails_columns' );
    function kingler_theme_woocommerce_product_thumbnails_columns($cols) {
        return 6;
    }