Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to increase Content Timeline post excerpt on Homepage.

Please navigate to Content Timeline on the left of your Wordpress dashboard. Open any Content Timeline item and click the '+' mark.

Paste as much text as you need into the Item Options excerpt field.

If you need to increase the timeline container height after that, please add this piece of code to Theme Options - Custom CSS section in your admin:

#tl1 .item, #content #tl1 .item { height: 500px !important; }