Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


Revolution slider Error: 'Slider with alias main/home not found'

If you get  "Revolution slider Error: 'Slider with alias main/home not found' right after the installation, please go to Appearance -> Install Dummy Data, put a tick next to 'Import Revolution Sliders' and click 'Start Import'.