Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to change the order of categories next to slider.

Please navigate to Appearance - Widgets, and open Woo-Categories widget. You will be able to select "Order By: Name" if you want the categories to display alphabetically or "Order By: Category Order" if you want them to display in the same order as in Categories section in admin.