Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


Google Maps not Working with UberMenu enabled

Google Maps may not load correctly when you have the UberMenu plugin activated.

In order to solve the issue, go to Appearance -> UberMenu -> General Settings (Assets) and uncheck the 'Load Google Maps API' box.