Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


Support Policy

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Google Maps not Working with UberMenu enabled

Google Maps may not load correctly when you have the UberMenu plugin activated.

In order to solve the issue, go to Appearance -> UberMenu -> General Settings (Assets) and uncheck the 'Load Google Maps API' box.