Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to add the Google Map API in the HTML theme

Google Maps have recently changed their policy and API key is now required to make the map work.

1. Generate the API key following this link

2. Open pages-contact-us.html file (the page containing the map) and replace this piece of code:

<script type="text/javascript" src="h"></script>


<script type="text/javascript" src="********************"></script>

where ******************** is your Google Map API key.

3. With that done, please save the file and you will see the map working on the site.