Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


Support Policy

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If you you want to order customization service, feel free to submit a ticket to Request Paid customization category.

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  Article Categories

1 Article _Presale questions

Bundled Plugins License & Activation Questions

3 Articles A.Studio | Interior Design and Architecture Theme

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FTP details are requested when installing the theme/plugin.

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6 Articles Alices Lingerie Store and Fashion Boutique WordPress

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1 Article Alices Lingerie Store HTML Template

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1 Article Alliance HTML Template

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1 Article Health Coach Blog HTML Template

How to Create Webfont Kits Using Font Squirrel Generator

7 Articles Health Coach Blog Lifestyle Magazine

Google map error "Oops! Something went wrong. This page didn't load Google Maps correctly.."

How to Create Webfont Kits Using Font Squirrel Generator

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7 Articles Healthy Farm | Food Agriculture Site Template

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17 Articles Healthy Farm | WordPress Theme

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How to Add a New Font to the Theme

Emailer error "Incorrect WP-nonce data! Operation canceled".

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13 Articles Hope | Non-Profit, Charity Donations

How to change Services icons.

How to set up Wordpress Social login plugin

Google map error "Oops! Something went wrong. This page didn't load Google Maps correctly.."

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2 Articles Hope | Non-Profit, Charity Donations Site Template

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15 Articles HotCoffee - Cafe / Restaurant / Bar Theme

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4 Articles Miller Personal Assistant & Administrative Services

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14 Articles Motus | WordPress Theme

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2 Articles N7 Golf Club HTML

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15 Articles N7 | Golf Club, Sports Events Theme

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2 Articles NORMA | HTML Themplate

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16 Articles NORMA | WordPress Theme

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3 Articles Psychology, Counseling and Medical Site Template

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